Something I have found is that it is no good thinking that because you have put a loved one into care that you can leave them there and visit occasionally. Research tells us that when caregivers see the residents as people they treat them better. In order to do this the family can tell anecdotes about the loved ones life. Having books and photos about their lives are always of interest to others and it is interesting to see their attitudes change as they realise the interesting lives the residents have had.
I go and spend time with George every day. George hates being pushed into hurrying and then he resists making things more difficult for the caregivers. When I see this happening I, tactfully, explain that I think they may find it easier if they do....
I have seen a carer take down his pull-ups to check the catheter. The pull-up was soiled and the carer thought it was OK just to pull it up. I was not a happy bunny over that one.
It was the same with Mum. You need to watch and monitor some of the carers, others ofcourse are excellent.
Just remember that your loved one may not be able to make their needs known and it is important that they have someone ensuring that they get the best care possible.